Bentley Sterling & Co Solicitors and our clients
In 2017 The Bentley Sterling Group Limited trading as Bentley Sterling & Co Solicitors was launched inside the heart of London to deliver consistent high-quality Legal Services to our clients in London, nationwide and internationally. Our firm boasts over 50 years’ experience between our lawyers and our reputation is built on the range of expertise offered by our partners and staff. We continuously ensure that we listen to our clients and we use our insight and our legal experience to deliver the best possible results on every case. The firm prides itself on having an open, friendly and responsive approach that ensures that our clients’ needs and general client satisfaction are at the forefront of any work we engage in. We have strived to ensure that our procedures, communication and response systems have been developed to ensure that we are able to offer our clients constructive advice and innovative solutions.
We realise that clients will not judge us on results alone, as how we treat and work with clients is just as important. At Bentley Sterling & Co Solicitors we place great importance on managing our client relationships, and have received excellent feedback for our work and services. We truly believe that the provision of excellent service is fundamental to our continued future success.
Our vast experience has shown that our clients require four things from us: Commitment, Communication, Confidentiality, and Courtesy, and it is upon these we lay the foundations of our service.
The four C's
Clients approach Bentley Sterling & Co Solicitors for our advice and action on a variety of legal issues. Often our clients are vulnerable and in turmoil, whether brought about by their personal circumstances or their business activities. Whatever their need, we appreciate that our client’s should rightly expect, and will most certainly receive, a genuine commitment from us of professionalism and care throughout our handling of their case.
At Bentley Sterling & Co Solicitors we take client care very seriously, and stress the importance of keeping clients informed at all stages of what we are doing, and what we need from clients themselves. Our firm realises the importance of effective communication, be it in person, or via alternate forms of communications, and to aid this, the firm also has staff that can speak in different languages.
Our firm will always treat clients’ affairs with the utmost confidentiality. This means that nobody at Bentley Sterling & Co Solicitors will reveal to an outsider, the nature of instructions received or advice given to any client. In most circumstances it will also be inappropriate to reveal that we are in receipt of instructions from any named client. The firm takes this issue very seriously and adheres to regulations set out by the Solicitors Regulations Authority.
Bentley Sterling & Co Solicitors prides itself on delivering an efficient, diligent and, above all, courteous service, through which we aim to build a long lasting relationship with our clients. We strive to understand your needs, to respond quickly when you need urgent advice, and always to work towards the delivery of a creative and constructive solution to your problem in a professional, sympathetic and cost effective manner.
Location and contact us
The Bentley Sterling and Co Solicitors office is located in the beautiful surroundings of Ferry Quays and is in close proximity to Kew Gardens and Brentford Dock.
Our office is also on the riverside and we are privileged to have access to spectacular views across the River Thames.
We are in close proximity to the Brentford County Court and also have nearby bus stops, over ground links and easy access to the M4 (by car).
Whether it be in person or over the phone, we welcome you to CONTACT US with your respective legal matters.